And it fulfills its service by implementing an APAC system that is beyond compare. APAC Philippines does this by maintaining its five core values that results to dedicated excellence, namely, Trust, Respect, Teamwork, Integrity and ExcellenceĪPAC specializes in particular customer management solutions to achieve differentiation and competitive edge. APAC Call Center has a three fold mission to convert mere customers into loyal advocates, to create the best work place, and to deliver exceptional worldwide customer contact and business processing outsourcing solutions. Thus, APAC Philippines constantly and intensively conducts research to improve its services to be always at the forefront in industry’s best practices. If anything fails in those three criteria, quality is compromised.ĪPAC Philippines envisions itself as the international standards on customer experience management. APAC Customer Services then defines the perfect company as that deliver on the right customer, through the right means, at the right time. APAC Customer Services relies on its broad and profound expertise to deliver a superior customer experience beyond the expectations of the customers that in turn will allow its clients to just focus their efforts on their core business. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. This sums up the benefit that its clients get in partnering with the APAC Customer Services. is an equal opportunity employer.Superior Experience and Focused Attention. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. Suite 110 Phoenix, AZ 85027.ĪPAC Customer Services, Inc. ( Or, attend a career briefing at the Phoenix site, 20401 N. If you are interested in exploring a job in Phoenix, you can apply for a career with APAC Customer Services, Inc. This growth provides both our existing and new employees with excellent opportunities today and significant potential for growth in the future." The diversity of clients and industries means we have a wide-range of opportunities, applicable for many interests, skills and experience. Interested candidates must hold a Life and Health license.Ĭommenting on the expansion, Laura Goadby, General Manager of APAC Customer Services' Phoenix location, stated, "It's exciting to bring this number of high-quality jobs to the Valley of the Sun. Specifically for the roles supporting the healthcare client, the immediate openings are for licensed insurance agents to support the upcoming open enrollment season through sales and service initiatives via phone and e-mail channels. The additional 150 jobs will service a major retailer of consumer electronics. 200 roles will support one of the country's largest and fastest-growing coordinated care plans whose primary focus is Medicare Advantage plans. BANNOCKBURN, IL-(Marketwired - Jul 17, 2013) - APAC Customer Services, Inc., a leader in global customer care outsourced services and solutions, announced today that it will add over 350 jobs in its Phoenix, Arizona service center, effective immediately. The 350 total jobs will be divided to support two major clients - reflecting APAC Customer Services' continued growth in the retail business and healthcare industry.